Bibliografía Instituto Intercultural de Oregon.

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Algunos libros sugeridos para entrenamiento intercultural por

Global Business

Adler, N. J., and A. Gundersen. International Dimensions of Organizational Behavior. 5th ed. Mason, OH: Thomson South
Western, 2007.
Antonakis, J., A. T. Cianciolo, and R. J. Sternberg, eds. The Nature of Leadership. Thousand Oaks, CA: Sage, 2004.
Brake, T. Essential Managers: Managing Globally. New York, NY: DK Publishing, 2002.
Brake, T. Where in the world is my Team? Hoboken, NJ: John Wiley & Sons, 2008.
Chhokar, J., F. C. Brodbeck, and R. J. House, eds. Culture and Leadership Across the World: The GLOBE Book of In-Depth
Studies of 25 Societies. New York, NY: Psychology Press, 2007.
Christian, J., and Z. Scholz, eds. Strategic Management: New Rules for Old Europe. Wiesbaden, Germany: Gabler, 2006.
Deal, J.J., and D.W. Prince. Developing Cultural Adaptability:  How to Work Across Differences. Greensboro, NC: Center for
Creative Leadership, 2004.
Earley, P. C., S. Ang, and J. S. Tan. CQ: Developing Cultural Intelligence at Work. Stanford, CA: Stanford Business Books,
Edmundson, A. Globalized E-Learning Cultural Challenges.  Hershey, PA: Information Science Pub, 2007.
Ferraro, G. P. The Cultural Dimension of International Business. 5th ed. Upper Saddle River, NJ: Prentice Hall, 2006.
Gardenswartz, L., A. Rowe, P. Digh, and M. Bennett. The Global Diversity Desk Reference: Managing an International
Workforce. San Francisco, CA:Jossey-Bass, 2003.
Granered, E. Global Call Centers: Achieving Outstanding Customer Service Across Cultures & Time Zones. Boston, MA:
Nicholas Brealey, 2005.
Gundling, E. Working GlobeSmart: 12 People Skills for Doing Business Across Borders. Palo Alto, CA: Davies-Black, 2003.
Gundling, E., and A. Zanchettin. Global Diversity: Winning Customers and Engaging Employees in World Markets. Boston,
MA: Nicholas Brealey, 2006.
Harris, P. R., and R. T. Moran. Managing Cultural Differences: Global Leadership Strategies for the 21st Century. 7th ed.
Amsterdam/Boston: Elsevier/Butterworth-Heinemann, 2007.
Hofstede, G., and G. J. Hofstede. Cultures and Organizations: Software of the Mind. New York, NY: McGraw-Hill, 2005.
Hofstede, G. Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. 2nd ed.
London: Sage, 2003.
House, R. J., P. J. Hanges, M. Javidan, P. W. Dorfman, and V. Gupta, eds. Culture, Leadership, and Organizations: The
GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage, 2004.
Lane, H. W., M. L. Maznevski, M. E. Mendenhall, and J. McNett, eds. The Blackwell Handbook of Global Management: A
Guide to Managing Complexity. Malden, MA: Blackwell, 2004.
Mendenhall, M. E., T. M. Kuhlmann, and G. K. Stahl, eds. Developing Global Business Leaders: Policies, Processes, and
Innovations. Westport, CT: Greenwood, 2000.
Mendenhall, M., J.S. Osland, A. Bird, G. Oddou, and M. Maznevski.  Global Leadership:  Research, Practice, and
Development. New York, NY:  Routledge, 2007.
Mobley, W. H., and P. W. Dorfman, eds. Advances in Global Leadership. Vol. 3. Boston, MA: JAI (Elsevier), 2003.
Moodian, M.A., ed.  Contemporary Leadership and Intercultural Competence:  Understanding and Utilizing Cultural Diversity
to Build Successful Organizations. Thousand Oaks, CA:  Sage, 2008.
Moran, R. T., P. R. Harris, and S. V. Moran. Managing Cultural Differences: Global Leadership Strategies for the 21st
Century. 7th ed. Boston, MA: Butterworth-Heinemann, 2007.
Olofsson, G. When in Rome or Rio or Riyadh: Cultural Q&A’s for Successful Business Behavior Around the World. Yarmouth,
ME: Intercultural Press, 2004.
Rosinski, P. Coaching Across Cultures: New Tools for Leveraging National, Corporate and Professional Differences. Yarmouth,
ME: Nicholas Brealey, 2003.
Schmidt, W. V., R. Conaway, W. Wardrope, and S. Easton. Communicating Globally: Intercultural Communication and
International Business. Thousand Oaks, CA: Sage, 2007.
Thomas, D.C.  Cross/Cultural Management:  Essential Concepts. 2nd ed. Thousand Oaks, CA:  Sage, 2008.
Thomas, D. C., and K. Inkson. Cultural Intelligence: People Skills for Global Business. San Francisco, CA: Berrett-Koehler
Publishers, 2004.
Trompenaars, F., and C. Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd
ed. New York, NY: McGraw Hill, 1998.
Trompenaars, F. Managing People Across Cultures. Oxford, UK: Capstone, 2004.
Trompenaars, F., and P. Woolliams. Business Across Cultures. Chichester, UK: Capstone, 2003.
Trompenaars, F., and P. Woolliams. Marketing Across Cultures. Chichester, UK: Capstone, 2004.
Vulpe, T., D. Kealey, D. Protheroe, and D. MacDonald. A Profile of the Interculturally Effective Person. 2nd ed. Quebec,
Canada: Canadian Department of Foreign Affairs and International Trade, Centre for Intercultural Learning, 2001.
Walker, D. M., T. Walker, and J. Schmitz. Doing Business Internationally: The Guide to Cross-cultural Success. 2nd ed. New
York, NY: McGraw-Hill, 2003.

Diversity and Business

Aguilar, L. C. Ouch! That Stereotype Hurts: Communicating Respectfully in a Diverse World. Dallas, TX: The Walk the Talk
Company, 2006.
Arredondo, P. Successful Diversity Management Initiatives: A Blueprint for Planning and Implementation. Thousand Oaks,
CA: Sage, 1996.
Brown, V. R., A. Shriberg, and C. Lloyd. Diversity Councils That Work: A Workbook for Success. Cincinnati, OH: Global Lead
Management Consulting, 1998.
Carr-Ruffino, N. Making Diversity Work. Upper Saddle, NJ: Pearson (Prentice Hall), 2005.
Carr-Ruffino, N. Managing Diversity: People Skills for a Multicultural Workplace. 6th ed. Needham Heights, MA: Pearson
Custom, 2007.
Connerley, M. L., and P. B. Pederson. Leadership in a Diverse and Multicultural Environment: Developing Awareness,
Knowledge, and Skills. Thousand Oaks, CA: Sage, 2005.
Gardenswartz, L., and A. Rowe. Managing Diversity: A Complete Desk Reference and Planning Guide. Rev. ed. New York,
NY: McGraw-Hill, 1998.
Hayles, R. V., and A. M. Russell. The Diversity Directive: Why Some Initiatives Fail and What to Do About It. Chicago, IL:
Irwin, 1997.
Karp, H., C. Fuller, and D. Sirias. Bridging the Boomer-Xer Gap. Palo Alto, CA: Davies-Black, 2002.
Konrad, A. M. Cases in Gender and Diversity in Organizations. London, England: Sage, 2006.
Konrad, A. M., P. Prasad, and J. Pringle. Handbook of Workplace Diversity. London, England: Sage, 2005.
Laroche, L. Managing Cultural Diversity in Technical Professions. New York, NY: Butterworth Heinemann (Elsevier Science),
Lieberman, S., G. F. Simons, and K. Berardo. Putting Diversity to Work: How to Successfully Lead a Diverse Workforce.
Menlo Park, CA: Crisp, 2004.
Scarborough, J. The Origins of Cultural Differences and Their Impact on Management. Westport, CT: Quorum Books, 2001. Weisbord, M. R. Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century.  2nd  ed. San
Francisco, CA: Jossey-Bass (Wiley), 2004.

Multicultural/Virtual Teams

Duarte, D. L., and N. T. Snyder. Mastering Virtual Teams: Strategies, Tools, and Techniques that Succeed. 3rd ed. San
Francisco, CA: Jossey-Bass, 2006.
Earley, P. C., and C. B. Gibson. Multinational Work Teams: A New Perspective. Mahwah, NJ:  Lawrence Erlbaum, 2002.
Fisher, K., and M. D. Fisher. The Distance Manager: A Hands-On Guide to Managing Off-Site Employees and Virtual Teams.
New York, NY: McGraw-Hill, 2001.
Garton, C., and K. Wegryn. Managing Without Walls: Maximize Success with Virtual, Global, and Cross-Cultural Teams.
Lewisville, TX: Mc Press, 2006.
Gardenswartz, L., and A. Rowe. Diverse Teams at Work: Capitalizing on the Power of Diversity. Alexandria, VA: Society for
Human Resource Management, 2002.
Gibson, C. B., and S. G. Gohen, eds. Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness. San
Francisco, CA: Jossey-Bass (Wiley), 2003.
Hoefling, T. Working Virtually: Managing People for Successful Virtual Teams and Organizations. Sterling, VA: Stylus, 2001.
Huijer, M. The Cultural Advantage: A New Model for Succeeding with Global Teams. Boston, MA: Nicholas Brealey, 2006.
Jackson, S., and M. N. Ruderman, eds. Diversity in Work Teams: Research Paradigms for a Changing Workplace.
Washington, DC: American Psychological Association, 1995.
Lipnack, J., and J. Stamps. Virtual Teams: People Working Across Boundaries with Technology. 2nd ed. San Francisco, CA:
John Wiley, 2001.
Marquardt, M. J., and L. Horvath. Global Teams: How Top Multinationals Span Boundaries and Cultures With High-Speed
Teamwork. Palo Alto, CA: Davies-Black Publishing, 2001.
Pauleen, D. J., ed. Virtual Teams: Projects, Protocols and Processes. Hershey, PA: Idea Group, 2004.

Culture and Conflict Resolution

Augsburger, D. W. Conflict Mediation Across Cultures: Pathways and Patterns. Louisville, KY: Westminster/John Knox Press,
Avruch, K. Culture & Conflict Resolution. Washington, DC: United States Institute for Peace Press, 1998.
Avruch, K., P. W. Black, and J. A. Scimecca, eds. Conflict Resolution: Cross-Cultural Perspectives. Westport, CT: Greenwood
(Praeger), 1998.
Cohen, R. Negotiating Across Cultures: International Communication in an Interdependent World. Washington, DC: United
States Institute for Peace Press, 1997.
Cupach, W., and D. Canary. Competence in Interpersonal Conflict. Prospect Heights, IL: Waveland Press, 2000.
Faure, G. O., and J. Z. Rubin, eds. Culture and Negotiation. Thousand Oaks, CA: Sage, 1993.
Hammer, M.R.  Saving Lives:  The S.A.F.E. Model for Resolving Hostage & Crisis Incidents. Westport, CT:  Praeger Security
International, 2007.
LeBaron, M. Bridging Cultural Conflicts: A New Approach for a Changing World. San Francisco, CA: Jossey-Bass, 2003.
LeBaron, M. Bridging Troubled Waters: Conflict Resolution from the Heart. San Francisco, CA: Jossey-Bass, 2002.
LeBaron, M., and V. Pillay. Conflict Across Cultures: A Unique Experience Bridging Differences. Boston, MA: Nicholas Brealey,
Lederach, J.P. Preparing for Peace: Conflict Transformation Across Cultures. Syracuse, NY: Syracuse University Press, 1995.
Oetzel, J. G., and S. Ting-Toomey, eds. The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and
Practice. Thousand Oaks, CA: Sage, 2006.
Ting-Toomey, S., and J. G. Oetzel. Managing Intercultural Conflict Effectively. Thousand Oaks, CA: Sage, 2001.
Weaver, G. R., ed. Culture, Communication and Conflict: Readings in Intercultural Relations. 2nd ed. New York, NY: Simon
and Schuster, 2000.

General Intercultural

Abu-Nimer, M., A.I. Khoury, and E. Welty, E. Unity in Diversity: Interfaith Dialogue in the Middle East. Washington, D.C.:
United Institute of Peace Press, 2007.
Anthias, F., and C. Lloyd, eds. Rethinking Anti-racisms: From Theory to Practice. New York, NY: Routledge, 2002.
Asante, M.K., Y. Miike, and J. Yin, eds.  The Global Intercultural Communication Reader. London, UK:  Routledge, 2008.
Asitimbay, D. What’s Up America? A Foreigner’s Guide to Understanding Americans. San Diego, CA: Culturelink Press, 2005.
Baldwin, R. J., et al. Redefining Culture: Perspectives Across the Disciplines. Mahway, NJ:  Lawrence Erlbaum, 2006.
Bennett, M. J., ed. Basic Concepts of Intercultural Communication: Selected Readings. Yarmouth, ME: Intercultural Press,
Bennett, T., and J. Frow,  The SAGE Handbook of Cultural Analysis. London, UK:  Sage, 2008.
Berry, J.W., J.S. Phinney, D.S. San, and P. Vedder.  Immigrant Youth in Cultural Transition:  Acculturation, Identity, and
Adaptation Across National Contexts. Mahwah, NJ:  Erlbaum, 2006.
Churchill, R. P. Human Rights and Global Diversity. Upper Saddle River, NJ: Pearson/Prentice Hall, 2006.
Cooper, P. J., C. Calloway-Thomas, and C. J. Simonds. Intercultural Communication: A Text with Readings. Boston, MA:
Pearson/Allyn and Bacon, 2007.
Cortés, C. E. The Children Are Watching: How the Media Teach About Diversity. New York, NY: Teachers College Press,
DeVita, P. R., and J. D. Armstrong, eds. Distant Mirrors: America as a Foreign Culture. 3rd ed. Belmont, CA: Wadsworth
(Thomson Learning), 2002.
Domenici, K., and S.W. Littlejohn.  Facework:  Bridging Theory and Practice. Thousand Oaks, CA:  Sage, 2006.
Fong, M., and R. Chuang, eds. Communicating Ethnic and Cultural Identity. Lanham, MD: Rowman and Littlefield, 2004.
Fouad, N.A., and P. Arredondo.  Becoming Culturally Oriented:  Practical Advice for Psychologists and Educators.
Washington, DC:  American Psychologists Press, 2007.
Fredrickson, G. M. Racism: A Short History. Princeton, NJ: Princeton University Press, 2002.
Gannon, M. J. Understanding Global Cultures: Metaphorical Journeys Through 28 Nations. 3rd ed. Thousand Oaks, CA:
Sage, 2004.
González, A., M. Houston, and V. Chen. Our Voices: Essays in Culture, Ethnicity, and Communication: An Intercultural
Anthology. 4th ed. Los Angeles, CA: Roxbury, 2004.
Gudykunst, W. B., ed. Theorizing About Intercultural Communication. Thousand Oaks, CA: Sage, 2005.
Guerrero, L.K., and M. Hecht, eds.  The Nonverbal Communication Reader:  Classic and Contemporary Readings, 3/E.
Prospect Heights, IL:  Waveland Press, 2007.
Hall, E. T. Beyond Culture. New York, NY: Doubleday, 1981.
Hecht, M. L., R. L. Jackson II, and S. A. Ribeau. African American Communication: Exploring Identity and Culture. 2nd ed.
Mahwah, NJ:  Lawrence Erlbaum, 2003.
Henderson, G. D. Spigner-Littles, and V. Hall Millhouse. A Practitioner’s Guide to Understanding Indigenous and Foreign
Cultures. Springfield, IL: Charles C. Thomas, 2006.
Jackson R. L., II, ed. African American Communication & Identities. Thousand Oaks, CA: Sage, 2004.
Jandt, F. E. An Introduction to Intercultural Communication: Identities in a Global Community. 5th ed. Thousand Oaks, CA:
Sage, 2007.
Johansson, F. The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures. Boston, MA:
Harvard Business School Press, 2004.
Katan, D. Translating Culture: An Introduction for Translators, Interpreters, and Mediators. Manchester, UK: St. Jerome,
Kennedy, R. Interracial Intimacies: Sex, Marriage, Identity, and Adoption. New York, NY: Pantheon, 2003.
Kim, U., K.S. Yang, and Hwang, K.K. eds. Indigenous and Cultural Psychology: Understanding People in Context. New York,
NY: Springer SBM Publications, 2006.
Kim, Y. Y. Becoming Intercultural: An Integrative Theory of Communication and Cross-Cultural Adaptation. Thousand Oaks,
CA: Sage, 2001.
Klopf, D. W., and J.M. McCroskey. Intercultural Communication Encounters. Boston, MA: Pearson/Allyn and Bacon, 2007.
Kochman, T. Black and White: Styles in Conflict. Chicago, IL: University of Chicago Press, 1981.
Kohls, L. R. Survival Kit for Overseas Living. 4th ed. Yarmouth, ME: Intercultural Press, 2001.
Kulich, S.J., and M.H. Prosser.  Intercultural Perspectives on Chinese Communication. Shanghai, China:  SISU Intercultural
Institute, 2007.
Liu, J.H., C. Ward, A.B.I. Barnardo, and M. Karrasawa, eds.  Casting the Individual in Societal and Cultural Contexts:  Social
and Societal Psychology for Asia and the Pacific (Progress in Asian Social Psychology, Series 6). Univ. of Hawaii Press, 2008.
Lustig, M. W., and J. Koester. Among US: Essays on Identity, Belonging, and Intercultural Competence. 2nd ed. Boston,
MA: Pearson/Allyn and Bacon, 2006.
Lustig, M. W., and J. Koester. Intercultural Competence: Interpersonal Communication across Cultures. 5th ed. Boston, MA:
Pearson/Allyn and Bacon, 2006.
Martin, J. N., and T. K. Nakayama. Experiencing Intercultural Communication: An Introduction. 3rd ed. Boston, MA:
McGraw-Hill, 2008.
Martin, J. N., and T. K. Nakayama. Intercultural Communication in Contexts. 4th ed. Boston: McGraw-Hill, 2007.
Martin, J. N., T. K. Nakayama, and L. A. Flores, eds. Readings in Intercultural Communication: Experiences and Contexts.
2nd ed. Boston, MA: McGraw-Hill, 2002.
Mindess, A. Reading Between the Signs: A Cultural Guide for Sign Language Students and Interpreters. Yarmouth, ME:
Intercultural Press, 1999.
Mindess, A. Reading Between the Signs Workbook: A Cultural Guide for Sign Language Students and Interpreters.
Yarmouth, ME: Intercultural Press, 2004.
Mukhopadhyay, C.C., R.Henze, and Y.T. Moses.  How Real is Race?  A Sourcebook on Race, Culture, and Biology. Plymouth,
UK:  Rowman & Littlefield, Education, 2007.
Neuliep, J.W. Intercultural Communication: A Contextual Approach. 3rd ed. Thousand Oaks, CA: Sage, 2006.
Nisbett, R. E. The Geography of Thought: How Asians and Westerners Think Differently . . . and Why. New York, NY: Free
Press, 2003.
Orbe, M. P., and T. M. Harris. Interracial Communication: Theory into Practice. 2nd ed. Belmont, CA: Wadsworth, 2008.
Page, S.E.  The Difference:  How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies. Princeton,
NJ:  Princeton University Press, 2007.
Payne, R. K. Framework for Understanding Poverty. Highlands, TX: Aha! Process, 2005.
Peterson, B. Cultural Intelligence: A Guide to Working with People from Other Cultures. Yarmouth, ME: Nicholas Brealey
(Intercultural Press), 2004.
Prince, D.W., and M.H. Hoppe. Communicating Across Cultures. Greensboro, NC:  Center for Creative Leadership, 2004.
Rogers, E. M. Diffusion of Innovations. 5th ed. New York, NY: Free Press/Macmillan, 2003.
Samovar, L. A., R.E. Porter. Communication Between Cultures. 6th ed. Belmont, CA: Wadsworth, 2007.
Samovar, L. A., R. E. Porter, and E. R. McDaniel, eds. Intercultural Communication: A Reader. 12th ed. Belmont, CA:
Wadsworth, 2008.
Saphiere, D. H., B. K. Mikk, and B. I. DeVries. Communication Highwire: Leveraging the Power of Diverse Communication
Styles. Yarmouth, ME: Intercultural Press (Nicholas Brealey), 2005.
Schaetti, B., S.J. Ramsey, and G.C. Watanabe.  Personal Leadership:  A Methodology of Two Principles and Six Practices.
Seattle, WA:  Flying Kite Publications, 2008.
Schauber, A. C. Working with Differences in Communities: A Handbook for Those Who Care About Creating Inclusive
Communities. Corvallis, OR: Oregon State University Extension Service, 2002.
Schmitz, J. Cultural Orientations Guide: The Roadmap to Cultural Competence. 4th ed. Princeton, NJ: Princeton Training
Press, 2005.
Sedgwick, M.J.  Islam & Muslims:  A Guide to Diverse Experience in a Modern World. Boston, MA:  Intercultural Press,
Shaules, J. Deep Culture: The Hidden Challenges of Global Living. Buffalo, NY: Multilingual Matters, 2007.
Sim, T. Youn-ja, M. Kim, and J.N. Martin. Changing Korea: Understanding Culture and Communication. New York, NY:
Peter Lang, 2008.
Singhal, A., M. J. Cody, E. M. Rogers, and M. Sabido, eds. Entertainment-Education and Social Change: History, Research,
and Practice. Mahwah, NJ:  Lawrence Erlbaum, 2003.
Singhal, A., and J.W. Dearing, eds.  Communication of Innovations:  A Journey with Ev Rogers. New Delhi, India:  Sage,
Singhal, A., and E. M. Rogers. Combating AIDS: Communication Strategies in Action. Thousand Oaks, CA: Sage, 2003.
Smith, B. P., M. H. Bond, and C. Kagitcibasi. Understanding Social Psychology Across Cultures: Living and Working in a
Changing World. Thousand Oaks, CA: Sage, 2006.
Sternberg, R. J., ed. The Psychology of Hate. Washington, DC: American Psychological Association, 2005.
Storti, C. The Art of Crossing Cultures. 2nd ed. Yarmouth, ME: Intercultural Press, 2007.
Storti, C.  Speaking of India:  Bridging the Communication Gap when Working with Indians. Boston, MA:  Intercultural
Press, 2007.
Sue, D. W. Counseling the Culturally Diverse: Theory and Practice. 5th ed. Hoboken, NJ: Wiley, 2007.
Sue, D. W. Overcoming Our Racism: The Journey to Liberation. San Francisco, CA: Wiley, 2003.
Ting-Toomey, S. Communicating Across Cultures. New York, NY: Guilford, 1999.
Ting-Toomey, S., and L. C. Chung. Understanding Intercultural Communication. Los Angeles, CA: Roxbury, 2005.
Volkman, T. A., ed. Cultures of Transnational Adoption. Durham, NC: Duke University Press, 2005. 
Ward, C., S. Bochner, and A. Furnham. Psychology of Culture Shock. Philadelphia, PA: Routledge, 2001.
Wurzel, J. S. Toward Multiculturalism: A Reader in Multicultural Education. 2nd ed. Newton, MA: Intercultural Resource